Privacy Policy

1. Introduction

PerfectParser ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoice data extraction service.

Please read this Privacy Policy carefully. By using PerfectParser, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and company details when you register
• Payment Information: Billing address and payment method details (processed securely through our payment provider)
• Document Data: Invoices and documents you upload for processing
• Communication Data: Information you provide when contacting customer support

2.2 Automatically Collected Information

• Usage Data: Information about how you interact with our Service, including features used and documents processed
• Device Information: IP address, browser type, operating system, and device identifiers
• Log Data: Server logs including access times, pages viewed, and diagnostic data
• Cookies and Tracking: We use cookies and similar technologies to track activity and enhance user experience

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To process invoices, extract data, and provide our core services
• Account Management: To create and manage your account, authenticate users, and provide customer support
• Payment Processing: To process credit purchases and manage billing
• Communication: To send service updates, security alerts, and support messages
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with legal obligations and protect our legal rights

4. Data Processing and Storage

Document Processing: Uploaded invoices are processed using our AI-powered extraction engine. Documents are temporarily stored during processing.

Data Security: We implement industry-standard security measures including encryption, secure data centers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

Data Retention: We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist in providing our services (e.g., payment processors, cloud hosting, email services)
• Legal Requirements: When required by law, subpoena, or other legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect the rights, property, or safety of PerfectParser, our users, or others
• With Your Consent: When you explicitly authorize us to share specific information

6. Third-Party Services

Our Service may integrate with third-party services (e.g., accounting software, payment processors). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies.

Third-party services we use include:

• Payment processors for credit purchases
• Cloud infrastructure providers
• Email service providers
• Analytics and monitoring tools

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing of your personal information
• Withdrawal of Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: Required for authentication and security
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how users interact with our Service

You can control cookies through your browser settings, but disabling certain cookies may affect Service functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]